Delete your Bitesurge account

Delete in the app

1. Open Bitesurge and sign in.
2. Go to Profile, then open account settings.
3. Select Delete account.
4. Review the confirmation and complete the request.

If you cannot sign in or the in-app option is unavailable, use the email process below.

Request deletion by email

Email us from the address registered to your account with the subject “Delete my Bitesurge account.” Include the name shown on the account. We may ask you to verify account ownership before deletion.

Email deletion request

What deletion removes

Deletion removes or de-identifies your login account, public profile, saved items, comments, Party participation, device notification tokens, and creator media associated with your public profile, subject to the retention described below.

What may be retained

We may retain limited transaction, commission, payout, tax, refund, dispute, fraud-prevention, and security records where required by law or reasonably necessary for legal, accounting, or security purposes. Where possible, retained records are detached from the public profile and access is restricted.

Information may remain temporarily in protected backups until normal backup rotation is complete. Content shared with others may also remain where another person has an independent right to retain it.

Timing and confirmation

We will acknowledge a valid request and complete it within the time required by applicable law. We will send confirmation to the account email when the process is complete or explain if we need more information.